Self Service Passbook Printer is an automated kiosk where in customer can print their passbook on their own. SSPBP kiosk recognizes the account details from the magnetic strip/QR code placed on the Passbook, through these details kiosk fetches the account and transaction details and prints it on passbook. Customer can use this facility 24×7 from the SSPBP machine installed in E-lobby/ATM cabin.
- Self Service Passbook Printer (SSPBP) is a fully automated machine having the ability to auto flip, auto align and update the customer passbook without any intervention of branch staff or the customer.
- It is a specialized machine, where customer has to simply insert passbook with only cover page opened and thus it is very convenient for all strata of customers.
- Machine will automatically flip and align the pages and print on appropriate page/locations.
- Passbook used in SSPBP is magnetic stripe/QR code based. It will bear a pre-printed number which is already stored in the magnetic stripe/QR code of the passbook and mapped with the customer’s account.
- Passbook pages have been made with grey scale strips, facilitating easy reading.
- Simple and customer convenient process.
- No manual intervention or help of branch official required.
- Services available 24X7 (in e-lobbies and ATM cabins).
Further, value additions like self-mapping of passbook (by customers) at SSPBP without approaching the branch for issuance of subsequent passbook etc. are enabled to enhance customer experience.