Bank of China (Hong Kong) Limited (“BOCHK”) is a locally incorporated licensed bank. In 2001, the Bank of China Group in Hong Kong was restructured. We combined the businesses of 10 of the 12 banks in Hong Kong originally belonged to the Bank of China Group. In addition, we held shares in Nanyang Commercial Bank, Limited (“NCB”), Chiyu Banking Corporation Limited (“Chiyu”) and BOC Credit Card (International) Limited, all of which incorporated in Hong Kong.
To implement the overseas development strategy of Bank of China Group, we completed disposal of all of our interests in NCB and Chiyu in May 2016 and March 2017 respectively. In addition, we are actively pushing forward our regional development and expanding our business in the Southeast Asian region. With our branches and subsidiaries in Thailand, Malaysia, Vietnam, the Philippines, Indonesia, Cambodia, Laos, Brunei and Myanmar, we support customers in the region with professional and high-quality financial services.
As one of the three note-issuing banks and the sole clearing bank for Renminbi (“RMB”) business in Hong Kong, BOCHK has strong market positions in all major businesses. Our strong RMB franchise has made us the first choice for customers in RMB business. We have the most extensive branch network and diverse service platforms in Hong Kong, as well as efficient e-channels such as Internet and Mobile Banking services. We offer a comprehensive range of financial, investment and wealth management services to personal, corporate and institutional customers. Through close cooperation with our parent bank, Bank of China, we provide a full range of high-quality cross-border services to multinationals, cross-border customers, mainland enterprises going global, central banks and super-sovereign organisations.
BOC Hong Kong (Holdings) Limited, BOCHK’s holding company was incorporated in Hong Kong on 12 September 2001. We have been listed on the Main Board of the Stock Exchange of Hong Kong since 25 July 2002 and we are one of the largest listed companies and commercial banking groups in Hong Kong, with stock code “2388” and ADR OTC Symbol “BHKLY”.
| Contents | Telephone |
|---|---|
| Enquiry and Transaction Hotlines | |
| Personal Customer Service Hotline | +852 3988 2388 |
| 24-hour Wealth Management Service Hotline | +852 3988 2888 |
| 24-hour Enrich Banking Service Hotline | +852 3988 2988 |
| Corporate Customer Service Hotline | +852 3988 2288 |
| Investment Service Hotline | +852 3988 2688 |
| Specific Services | |
| GBA Account Opening Hotline | +852 2278 3555 |
| “BOC Cross-boundary Wealth Management Connect” Hotline | +852 2278 3368 |
| “Capital Investment Entrant Scheme” Account Service Hotline | +852 3669 3008 |
| Remittance Hotline | +852 2836 8788 |
| BOC Credit Card Hotline | +852 2853 8828 |
| BOC Credit Card Loss Card Hotline | +852 2544 2222 |
| ATM Card Hotline | +852 2691 2323 |
| BOC Express Cash Customer Service Hotline | +852 2108 3611 |
| Insurance Hotline | +852 3669 3003 |
| Mortgage and Loans Hotline | +852 3669 3233 |
| Reverse Mortgage Hotline | +852 2278 3399 |
| Business Account Opening Hotline (for Overseas Companies) | +852 3988 2195 |
| Financial Institutions Services Hotline | +852 2903 6666 |
| Corporate Finance Hotline | +852 3988 2288 |
| Commercial Loans Hotline | +852 3988 2288 |
| Merchant Business Department Hotline | +852 2853 8702 |
Customer Opinions
Bank of China (Hong Kong) is committed to providing you with quality and professional banking services. It is our ongoing goal to improve our services to better serve your wealth management and business development needs.