For inquiries, requests, complaints, or suggestions, please contact us through:
Customer Care
Our Customer Care team is dedicated to making sure that all your suggestions, complaints and any transaction issues are addressed and resolved promptly.
- SambaPhone: Call us toll-free on 800 55000 or +97147091650 (From Overseas)
- Fax: Fax your inquiry to +9714-7091122
- Post: Mail us at Samba Customer Care, P. O. Box 6038, Dubai
- Branches:Dubai Branch – Umm Suqeim 2, Jumeirah Beach Road, Dubai Abu Dhabi Branch – Mansoor Tower, Sheikh Zayed Bin Sultan Street, Abu Dhabi
- Complaints Management Procedure: Visit us and speak to a member of our Customer Services team or call us at 800 55000 from within UAE or + 971 4709 1650 from outside UAE, or you may write to us at [email protected]
Samba Branches
Samba Financial Group, Dubai Branch, Opposite e-Library, Umm Sequim 2, Jumeirah Beach Road Dubai.
Banking Hours: Sunday – Thursday From 8 a.m. to 4 p.m.
Phone : +971 4 709111, Fax :+971 4 7091122
Abu Dhabi Branch
Samba Financial Group, Abu Dhabi Branch, Al Mansoor Tower, Sheikh Zayed Bin Sultan Street (Salam Street), Abu Dhabi
Banking Hours: Saturday – Thursday From 8 a.m. to 4 p.m.