Arab African International Bank Egypt

Arab African International Bank … Since 1964 distinction carved in history

AAIB aims to create a financial institution that would leverage the wealth of the region not just the Egyptian market, but to be the financial backbone of this regional ambition, providing innovative products and services.

Arab African International Bank’s treaty of establishment was signed by the late Egyptian president Gamal Abdel Nasser and H E Gabr Al Ahmed Al Gabr Al Sabbah Kuwait’s former Crown Prince.

Arab African International Bank was established by a special Law as a Joint Venture between the Central Bank of Egypt (CBE) and Kuwait Investment Authority (KIA), and was incorporated in 1964 as Egypt’s first Arab multinational Bank. With each party holding a 49.37% stake, the Central Bank of Egypt and the Kuwait Investment Authority constitute the core of AAIB’s shareholder base with a dollar-based equity 

Customer Delight is AAIB’s promise.

At AAIB, we strive for service excellency. Should you have any feedback about the service you received, please do not hesitate to share it with us.

AAIB has a dedicated team for customer satisfaction.

It is easy to voice out your feedback, suggestion, or complaint via any of the following channels:

  1. Call us (24/7):
  • From Egypt: 19555
  • From Outside Egypt (+202) 24886679
  • From UAE 800AAIB (8002242)
  1. Click here to fill out this form under the “Get in Touch with Us” section at the bottom of the page
  2. Send a message on AAIB’s official Facebook page:  Arab African International Bank
  3. Fill out a complaint form at your nearest branch

Your feedback, suggestion, or complaint is important to us and is handled immediately in most cases.

In case we are not able to provide you with an immediate resolution for your feedback or complaint, you will receive an acknowledgment call with the “Complaint Reference Number” together with the expected resolution time frame.

In case you are not satisfied with the resolution received, please further escalate your complaint to our dedicated team at the e-mail: [email protected]