Arab African International Bank UAE

Arab African International Bank has raised the bar for banking in the Egyptian banking industry It has set the record for fast paced dynamic growth, becoming Egypt’s fastest growing bank in terms of size and profitability since 2004.

These growth rates substantiated AAIB’s vision to become the leading Financial Group in Egypt, providing innovative services with a strong regional presence while establishing itself as the gateway for international business into the region. AAIB revolutionized the notion of growth beyond the single bottom line.

The bank pursues an aggressive growth strategy in every possible way that has already materialized impressive financial performance and added value to all stakeholders we pledge to continue along our path of sustained growth and development to reach the peak in banking services quality.  

Customer Delight is AAIB’s promise.

At AAIB, we strive for service excellency. Should you have any feedback about the service you received, please do not hesitate to share it with us.

AAIB has a dedicated team for customer satisfaction.

It is easy to voice out your feedback, suggestion or complaint via any of the following channels:

  1. Call us (24/7):
  • From Egypt: 19555
  • From Outside Egypt (+202) 24886679
  • From UAE 800AAIB (8002242)
  1. Click here to fill this form under the “Get in Touch with Us” section at the bottom of the page
  2. Send a message on AAIB’s official Facebook page:  Arab African International Bank
  3. Fill a complaint form at your nearest branch

Your feedback, suggestion or complaint is important to us and is handled immediately in most cases.

In case we are not able to provide you with immediate resolution for your feedback or complaint, you will receive an acknowledgement call with the “Complaint Reference Number” togther with the expected resolution time frame.

In case you are not satisfied with the resolution received, please further escalate your complaint to our dedicated team at the e-mail: [email protected]