Doha Bank Lulu Card

MasterCard Lulu credit card is a co-brand credit card in partnership with Lulu stores, whereby you can earn Lulu Points by spending at Lulu Stores or outside Lulu stores. These points are only redeemable at Lulu stores in Qatar.


Earning – Lulu Points Lulu Co-brand Loyalty Program

Please refer to the following table for the earnings of Lulu Points:

Lulu Co-brand Card TypeSavings on Spends at Lulu stores in QatarSavings on Non-Lulu Spends
Lulu credit card issued based on Salary Transfer relationship5%1%
Lulu credit card issued against lien / deposit relationship2%1%

If you are a Lulu credit card-member with a credit card issued against lien / deposit you can continue enjoying 5% savings in the form of Lulu points by transferring your salary to Doha Bank. The 5% savings in the form of Lulu points will be effective on your spends at Lulu stores from the 6th of the second month since your first salary month. For example: your salary is first transferred to Doha Bank in August 2018, then you will be enjoying the 5% savings in the form of points at Lulu stores while using your Lulu card at Lulu stores starting 5th of October 2018.

Features & Benefits

Instruction – International Usage

Card Protection

Card Fees

With effect from 01 January 2016, all Primary LULU credit cards will be issued free for the first year only. Thereafter an annual fee of QR100/- will apply.

QR100 annual fee will automatically apply for all Primary credit cards issued prior to 01 January 2016. 2 Supplementary Cards will continue to be issued free for life.

Customer with a salary of QAR 15,000 and above will not be charged any annual fee and the card will be free for life.

To apply

You should meet one of the below conditions:

  1. Be an existing Doha Bank Salary Transfer customer
  2. Transfer your salary to Doha Bank
  3. Have a lien placed on your savings or deposit account with Doha Bank

Next, submit to us the following documentation:

  • Duly completed application form
  • ID copy/Passport copy/Resident Visa copy
  • Salary assignment/transfer letter
  • Please note that in order to comply with QCB instructions your existing credit limit will be adjusted accordingly when applying for the LULU CARD
  • Visit any Doha Bank branch
  • SMS LULU to 92610 to apply for this unique shopping card!
  • or click here APPLY NOW

Lulu Points – Terms & Conditions

Lulu Points Earning on Select Merchant Categories

Local and international retail spends including e-commerce transactions made under the category of “Supermarket & Grocery Stores”, “Insurance Services” and “Real Estate and Rental Payments” as defined by Visa and MasterCard will be eligible for 20% earning of your base DOHA MILES / Lulu Points earning under the DOHA MILES / Lulu Points loyalty program.

Please note that the spend segment is generic and is subject to change at the sole discretion of Visa / MasterCard. Kindly note Doha Bank will not be responsible if a transaction does not get captured under the appropriate MCC (Merchant Category Code) or if any merchant has a different MCC to the one categorized by Visa / MasterCard.

Illustration:

For the purpose of clarity you may please refer to the below illustration:

Credit Card Product% Savings in the form of Lulu Points on Eligible Spends on Supermarket & Grocery Stores, Insurance Services, Real Estate and Rental Payments% Savings in the form of Lulu Points on Eligible Spends on Other Merchant Categories
LocalIntl.LocalIntl.
Lulu Co-Brand Card outside Lulu Stores0.20%0.20%1.00%1.00%

Lulu Points Earning by Lulu Card Customers at Lulu Stores

If you are using your Lulu Co-brand credit card at Lulu Stores in Qatar, you will continue to earn Lulu Points in accordance with the Lulu points policy i.e. 2% savings (in the form of Lulu points) on credit cards issued against deposit / lien and 5% savings (in the form of Lulu points) on credit cards issued under salary transfer relationship.

Expiry and Capping – Lulu Points

Un-redeemed points will expire after 12 months from points earning date. For spend at Lulu, the monthly points earnings are capped at 10,000 points per month and Lulu points can only be redeemed at Lulu stores. For outside Lulu spend, you can continue enjoying earning unlimited Lulu Points.

Card TypesExpiryCapping
Lulu Co-brand (Spend at Lulu)12 months10,000 per month
Lulu Co-brand (Spend outside Lulu)12 MonthsNo Capping

Eligible Transactions

All eligible retails transactions (Locally & Internationally) and E-Commerce transactions will be awarded Lulu Points. Corporate & SME Credit Cards, Cash Advances, Government related merchant categories (as defined under Visa/MasterCard rules), Remittances, Installment plans and Fee & Charges will not be awarded Lulu Points.

DOHA BANK LULU PLATINUM MASTERCARD

Make your shopping experience more rewarding with the Doha Bank Lulu Platinum Mastercard Credit Card. Every time you use your card, you’ll earn LuLu Points that you can use to shop at any LuLu Hypermarket across Qatar.

APPLY NOW


LuLu Points

Shopping at LuLu Stores

Doha Bank LuLu Platinum Mastercard Credit Card customers will earn Lulu points on all purchases at LuLu stores in Qatar and at LuLu Online Store.

For cards issued against Salary Transfer, the customer can get 5% savings on Shopping at LuLu stores in Qatar in the form of LuLu points.

For cards issued against Fixed Deposit, the customer can get 2% savings on Shopping at LuLu stores in Qatar in the form of LuLu points.

CategoryLuLu Points Earning Rate
Card issued against Salary Transfer5% of purchases at LuLu Stores in Qatar
Card issued against Fixed Deposit2% purchases at LuLu Stores in Qatar

Example. Mr. Abdulla is a salary transfer customer; he spends QR 3,000 at the LuLu Store using his Doha Bank LuLu Platinum Mastercard Credit Card.

Mr. Abdulla will earn 1 LuLu Point against every 1 QR, that is 3000 LuLu points. As each LuLu point is worth 0.05 QR, Mr. Abdulla will earn LuLu points worth QR 150 which is equivalent to 5% of spend.

Shopping Outside LuLu Stores

Your earnings are not limited to spends at LuLu Stores only! You can also get 1% savings on your spend outside LuLu stores locally or internationally.

Redeem LuLu Points

Your Lulu Points are only redeemable at Lulu Stores in Qatar. Un-redeemed points will expire after 12 months from points earning date. You can also view your earned, redeemed and expired Lulu points via logging on to  dohamiles.com.

Spend CategoryPoints ExpiryPoints Capping
Spend at Lulu12 Months10,000 Points
Spend outside Lulu12 MonthsNo Capping

Lulu Points on credit card transactions in European Economic Area (EEA) Countries

Please note effective from January 5, 2021 we will be revising the Lulu Points earning on your eligible transactions carried out in European Economic Area (EEA) countries as defined by Mastercard when you use your Doha Bank Lulu Platinum Mastercard Credit Card.

Please refer to the below QR spend requirements to earn 1 Lulu Point:

Card TypeExisting Eligible Spends (QR) to Earn 1 Lulu PointNew Eligible Spends (QR) to Earn 1 Lulu Point
Lulu Platinum Mastercard510

No Annual Fees

Customer with a salary of QR 10,000 and above or with a minimum block deposit against the card of QR 10,000 will not be charged any annual fee and the card will be free for life. 2 Supplementary Cards will be issued free for life. An annual fee of QR 300/- will apply for customers with salary of less than QR 10,000 or a card opened against a lien deposit of less than QR 10,000. You can view the full Schedule of Charges at  https://qa.dohabank.com/personal/other-services/charges-for-personal-customers/#cardsfees.

APPLY NOW