Citibank N.A. United Arab Emirates

Citi’s journey in the United Arab Emirates started in 1964 when Citibank, a member of Citigroup, opened its first branch in Dubai followed by Abu Dhabi in 1971. Since then, the bank has come to be known for delivering excellence and consistently introducing the latest banking products and services to UAE market.

In 2006, Citi opened its regional Middle East office at Dubai International Financial Centre (DIFC) following approval by the Dubai Financial Services Authority to operate as an authorized firm.

In 2018, Citi was granted a license by Abu Dhabi Global Market (ADGM) to set up a branch of Citibank NA at ADGM. The new Citi branch provides liquidity management solutions to Citi’s clients looking to establish regional Treasury centres in the UAE.

Citi is a major provider of Consumer credit services, including personal loans. The bank’s branch network in the UAE includes three branches, two smart centers, two Citigold lounges and a network of 41 ATMs.

In the wider Investment banking space, Citi differentiates itself by combining a world-class M&A and Capital Markets practice with a long established regional banking presence. This unique mix of global product and industry expertise, strong local relationships and the most extensive international network, allows Citi to deliver holistic and innovative solutions to clients and meet the increasingly complex strategies of its regional client base in the Middle East in an ever-changing financial landscape.

Throughout this period, Citi rated ahead of the competition across all main categories and was particularly recognized for advising on critical M&A deals, and customizing innovative financial solutions on behalf of clients in the UAE. Some recent accolades include:

  • Euromoney Awards for Excellence:
    • Best Bank for Corporate Social Responsibility in the Middle East Award, 2017
    • Best Investment Bank in the Middle East Award, 2018
    • Best M&A House in the Middle East, 2015
    • Best M&A House in the UAE, 2013
  • International Financing Review’s (IFR):
    • Emerging Markets Bond House of the Year, 2018
  • Global Finance Digital Banks & Innovators Awards, 2018:
    • Best Corporate/Institutional Digital Bank in the UAE
    • Best in Mobile Banking (Corporate/Institutional) in the UAE
    • Most Innovative Digital Bank (Corporate/Institutional) in the UAE
    • Best Bank in Mobile Banking
    • Best Information Security and Fraud Management Bank in UAE

General Information

24-hour CitiPhone BankingPhone: +971 4 3114 4000 or + 971 4 509 9790
E-mail: [email protected]

Citibank, N.A.


Oud Metha Tower

P.O. Box 749

Opposite WAFI City,

Sheikh Rashid Road,


United Arab Emirates


Dubai International Financial Centre

Building 2, Floor 3

P.O Box 506560


United Arab Emirates


ADGM Square

Al Sila Tower, 15th floor

PO Box 2947

Abu Dhabi

United Arab Emirates

Media Relations:

Tara SirinyanE-mail: [email protected]

For more information, please
call our 24 hour CitiPhone Banking line on
+971 4 3114 4000