Samba Financial Group KSA

We are one of the region’s largest and most acclaimed financial services groups with an unrivalled reputation for world class financial solutions comparable with the best in the world. 

Since our inception, Samba has been leading the industry in innovation with along list of industry firsts, playing a major role in the modern transformation of banking in Saudi Arabia. Indeed, our world-class services, market-leading products and superior technology have made us one of the most successful financial services brands and the most internationally acclaimed bank in Saudi Arabia and even the Middle East.

Contact Us

Our Customer Care team is dedicated to making sure that all your suggestions, complaints and any transaction issues are addressed and resolved promptly.

In order to lodge your complaints or to provide us with your valuable feedback on our services and products you can contact us through any of the following channels:

SambaPhone Banking

Call us at Toll Free Number 0800-72622

or

UAN +92 21 11-11-SAMBA (72622)

Overseas customers please call +92 21 11-11-SAMBA (72622)

Samba Branches

A complaint Form is readily available in the Branch. You can fill out the complaint form and

  • Hand it over to the Customer Relationship Officer/ Relationship Manager
  • Drop the complaints in the drop boxes placed in all branches
  • Dispatch it to us on the below mentioned address.